- Patient Information
Information For Patients
Main Phone Number: (804) 320-1333
Fax: (804) 320-5606
Billing Dept.: (804) 545-4671
Hours: Monday - Friday, 8:00am - 4:30pm
After Hours Emergencies
If you are experiencing a medical emergency, our physicians recommend that you Dial 9-1-1. However, if you need after hours advice for a medical concern, please call 804-257-5238.
We prefer to refill your medications at the time of your office visit. Please bring your medication list with you to each appointment.
Due to the large number of refill requests that we receive, it may take up to 48 hours to call in your prescription. Please be sure to give us at least 48 hours notice on all refill requests.
Chronic or long-term medication refills require an office visit before they may be refilled.
We will be happy to help you with a referral to a physician that your primary care physician has referred you to.
To request a referral, please dial our main number, 804-320-1333. We require at least 48 hours notice on all referral requests.
Same day referrals will be done on an emergency only basis.
Your Medical Records
Our medical records department may be reached by calling our main number, (804) 320-1333.
Medical records are kept confidential. We will not release any of your medical information without first obtaining a signed authorization from you.
For copies of medical records, there is a fee of $0.50 per page for the first 50 pages and $0.15 for each page thereafter. There is a $20 fee for each form that needs to be filled out.
Greater Richmond-area calendar, with classes, events, support groups and more from our outstanding family of hospitals.Find the events near you.